Short Term Rental
Property Management
with a 5 Star
Experience For All
Enjoy Your Short Term Rental Property With Our Hassle-Free Management Service
Nightly is a full service short term rental property management provider that partners with owners and investors to reduce stress and maximize returns by efficiently managing your property for you. If you are a current (or aspiring) vacation rental host on Airbnb, VRBO, etc., and are looking for a top-notch property management company, then we'd love to talk with you! We handle all of the bookings, cleanings, guest relations, and accounting, so you can be completely hands-free from the day-to-day management of your property.
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Our Guarantee
We do what no other management company is willing to do—guarantee 5-star reviews. With our deep industry knowledge and expertise and world-class customer service, we believe we can truly "wow" guests, every time. We stand behind that promise with this: if a guest leaves a review other than 5 stars, we will not charge a management fee for the reservation.
If we feel we are not able to consistently deliver a 5-star experience, we will not agree to manage the property. It's as simple as that.
Our Property Management Services Include
Property Setup 📷
Every property needs professional photos, smart locks installed, and optimized listings for Airbnb, VRBO, etc. We handle all of this for you. Guests buy the property photos, so design and aesthetic is crucial. If you’re interested in additional help with furnishing or decor, reach out!
Professional Cleaning and Inspections 🧹
A clean property is the number one factor in whether or not a guest gives their stay a 5 star rating. We vet all of our cleaners and provide regular visual inspections to make sure our high standards are consistently met. Oh, and we don't bill this cost back to owners.
24/7 Guest Relations 💬
Guests want to know that they'll get a quick response if they have a question or want local recommendations. We take care of all communications with guests: from bookings, to checkout instructions, strange inquiries, and the like. You'll never hear from a guest, but they'll always be responded to swiftly.
Local Hospitality Experts 👥
Each region has local, boots-on-the-ground, experts who know the market and can be physically present at the property whenever a need arises. Our local hosts can also provide recommendations for unique outings when guests inquire.
Consumables 🧻
Ever been at a property that was missing toilet paper? I hope not but, if you have, it's not a great feeling and we never want our guests to experience that. We stock each property with the essentials: paper products, cleaning supplies, etc. and make sure these items are restocked in a timely manner.
Digital Guidebook for Guests 💻
We provide a local guidebook that can be accessed from any device or downloaded as a PDF. This gives guests all the need to know info and the ability to check out local recommendations while eating breakfast in bed. Win-win.
Dedicated Revenue Management Specialist 🧑🏽💻
We utilize real-time market demand dynamic pricing software and a real human to constantly monitor for fluctuations in demand and adjust accordingly. Like magic!
Short Term Rental Taxes 🧾
Who knew state and local tax agencies were so complicated? We’ll handle this for you with our trusted partners Avalara which confirm licensing and permits, collect and remit all sales tax so you don’t have to sweat it!
Owner’s Portal 📈
As an owner you’ll have real-time access to see your bookings and block owner stays through a dedicated portal. Your monthly owner’s statements will also be visible here.
Linens Program 🧺
Short term rentals go through a lot of linens: sheets, towels, and the like. We provide all linens to make laundering and replacing them as seamless as possible.
Property Maintenance 🛠
We hold an escrow account to fund emergency repairs and routine maintenance items on your behalf. This way, we're not coming to you every time something needs to be addressed. We simply fix it. Like we said, hassle-free.
Trust Accounting 💵
We provide sales tax setup, collection and remittance and trust accounting for you and your properties. We handle all payouts and remittances in a timely manner. In short, don't mess with the government and their sources of revenue - we'll take that off your hands.
What's Covered
5 Million Dollars in Coverage Included
We include damage protection against guest-related damages up to $5 million for every stay.
Unsurpassed Guest Screening
We personally vet and then independently verify guests across all booking channels using sophisticated screening software.
By Owners, For Owners
Many property management companies have never owned their own investment properties. Not so with Nightly. Nightly is built by owners, for owners. We know what it takes to successfully run a short term rental business and we all have properties of our own. Relax knowing that you're working with pros who have just as much at stake as you do. Trust is paramount to us, and we believe our experience warrants that trust.
Call us for a consultation at (417) 222-6568
Referral Program
Our one-of-a-kind referral program is unmatched in the industry. When you refer a property Owner that onboards with Nightly, we'll grant you a free stay during off-peak season at one of our Nightly-managed properties.
All we require is that you pay the cleaning fee to secure the reservation, provide us with any helpful feedback or suggestions for improvement, and leave us a 5-star review, of course.